Police officers in various countries utilize a wide range of policing strategies, for example, some countries practice de-escalation strategies when encountering conflicts, while others use militarized approaches. This article aims to understand how police officers describe good and bad policing and how these descriptions can be linked to policing approaches and strategies. The data consists of 52 qualitative interviews with American and Swedish police officers. Findings indicate that officers describe good and bad policing in relation to the following three aspects of their occupation: how they manage their first encounter with civilians, how well they manage their and others’ emotions, and their professionalism. Overall, American and Swedish officers describe similar characteristics of good and bad policing, both reflecting attributes which can be associated with de-escalating strategies.

The article addresses organizational legitimacy in the public services, conducting an analysis of the records of the Office of the Police Ombudsman for Northern Ireland (OPONI) 2000-2018. A framework of organizational legitimacy provides a basis for examining OPONI’s record with respect to fulfilment of purpose, administrative efficiency and outcomes. Results suggest that OPONI needs to adjust to changing societal circumstances in Northern Ireland to sustain its role in persuading the people that policing is both fair and appropriate. A strategic reset is required given the diminished number of complaints cases linked to political conflict in order to avoid inadvertently destabilizing the post-conflict governance of policing.

Police stops are teachable moments, as they generate information concerning the status of the parties involved and the relationship between them. In France, research has highlighted the concentration of identity checks on young males from ethnic minorities living in urban areas. However, the contents of the interactions during police stops and the consequences of these stops have seldom been explored. On the basis of two research projects (a survey from the French Defender of Rights, and some direct observations of police-public interactions), we analyze here experiences of police stops. Although the behaviour of the police officers is mostly said to be polite, the relaxation of professional standards is, nevertheless, significant, and more accentuated for the young, male and minority populations. We find the roots of a vicious relational circle. The risk of a ‘police stops trap’ is obvious, as reciprocal hostile attitudes feed one another. We argue that targeted police practices undermine trust in the police and feed a more critical conception of citizenship.

This article examines the role of the Norwegian field training officers (FTOs) as they see it and what they regard as important to teach police students attending in-field training. In Norway, FTOs are lower rank police officers, many of whom have newly graduated from the Norwegian Police University College (NPUC). The FTOs interviewed in this study described police work as a bodily practice and the subsequent teaching and learning as body oriented. The analysis shows that reflection on policing in-field is “inward looking”. The article situates this focus as an example of the FTOs’ “identity work” as resistance to the institutional requirements related to higher education. The article discusses how the purpose of in-field training and the purpose of higher police education entail an “identity tension” that may result in a salient problem regarding a common and holistic understanding of the purpose of police (higher) education.