International Journal of Online Dispute Resolution
Article

The Role of ODR in Resolving Electronic Commerce Disputes in China
Keywords ODR, China, electronic commerce disputes
Authors Jie Zheng
DOI 10.5553/IJODR/235250022016003001006
Author's information

Jie Zheng
Jie Zheng is a PhD researcher in Ghent University, Faculty of Law, Department of Interdisciplinary Study of Law, Private Law and Business Law. E-mail: <jie.zheng@ugent.be>.

  • Abstract

      Online dispute resolution (ODR) has been developed in response to the growth of disputes in electronic commerce transactions. It is based on the legal framework of alternative dispute resolution (ADR) by taking into consideration electronic communications and information technology. This article will introduce the current legal framework and practice of ODR in China, find legal issues that affect the development of ODR and, finally, propose suggestions to overcome these barriers.

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