International Journal of Online Dispute Resolution

Article

Identifying and Establishing Standard ODR Processes

Keywords alternative dispute resolution (ADR), online dispute resolution (ODR), e-justice, standards, low-value
Authors Zbynek Loebl
Author's information

304619 Zbynek Loebl
zbynek@loebl.info.
  • Abstract

      This article describes future ODR standards. It differentiates between two layers of ODR standards: (i) access layer and (ii) integration layer. An access layer will contribute to achieving general access for individuals to the most convenient ODR system available, depending on circumstances and preferences of the parties involved. The integration layer will enable wide and flexible sharing of ODR know-how.

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