International Journal of Online Dispute Resolution
Article

From Practice to Profession: The ODR Community’s Next Vital Step
Keywords global applicability, knowledge, professionalism, Qualifying Assessment Programs (QAPs), skills
Authors Ana Gonçalves en Irena Vanenkova
DOI 10.5553/IJODR/235250022016003002006
Author's information

Ana Gonçalves
Ana Gonçalves is Chair of the ODR Task Force at the International Mediation Institute.

Irena Vanenkova
Irena Vanenkova is Executive Director at the International Mediation Institute.

  • Abstract

      If ODR practitioners and service providers visibly and enthusiastically support the need for the set of transparent high practice and approval standards for ODR that are now under preparation by the ODR Task Force of the International Mediation Institute, and become certified, disputants will much more easily recognize the additional knowledge and skills needed to use technology to resolve disputes, ODR will be recognized as a professional field, they will be more open to using ODR, and the field will grow throughout the world in changing times.

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