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Abstract
This article describes structured communication between apps used by people and apps used by entities (retailers, service providers, public entities etc.). It focuses on the communication related to the privacy and online dispute resolution (ODR), because the authors believe that these are important features empowering people.
International Journal of Online Dispute Resolution |
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Article | Customer Door CodesA Proposal for a Quasi-Standard in the Area of ODR and Customer Tech |
Keywords | privacy, personal data protection, people empowerment, e-justice, GDPR |
Authors | Zbynek Loebl sen. en Zbynek Loebl jun. |
DOI | 10.5553/IJODR/235250022017004001003 |
Author's information |
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