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Abstract
Online dispute resolution (ODR) has been used in US courts for several case types. We highlight outcomes from select ODR programmes for domestic relations cases (child support compliance) in Michigan, for small claims and city tax cases in Ohio, for traffic cases in Michigan and Texas. ODR delivers key benefits to courts such as fewer hearings, faster case resolution, fewer warrants, faster fine collection, and high customer satisfaction ratings.
International Journal of Online Dispute Resolution |
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Article | Court-Connected Online Dispute ResolutionOutcomes from Family, Civil, and Traffic Cases in the United States |
Keywords | court-connected ODR, domestic relations ODR, small claims ODR, traffic ODR, Texas ODR, Michigan ODR, Ohio ODR |
Authors | MJ Cartwright en Dunrie Greiling |
DOI | 10.5553/IJODR/235250022018005102002 |
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