International Journal of Online Dispute Resolution
Article

Court-Connected Online Dispute Resolution

Outcomes from Family, Civil, and Traffic Cases in the United States
Keywords court-connected ODR, domestic relations ODR, small claims ODR, traffic ODR, Texas ODR, Michigan ODR, Ohio ODR
Authors MJ Cartwright en Dunrie Greiling
DOI 10.5553/IJODR/235250022018005102002
Author's information

MJ Cartwright
MJ Cartwright is the CEO of Court Innovations Inc, maker of Matterhorn ODR.

Dunrie Greiling
Dunrie Greiling is the Chief Product and Marketing Officer of Court Innovations.

  • Abstract

      Online dispute resolution (ODR) has been used in US courts for several case types. We highlight outcomes from select ODR programmes for domestic relations cases (child support compliance) in Michigan, for small claims and city tax cases in Ohio, for traffic cases in Michigan and Texas. ODR delivers key benefits to courts such as fewer hearings, faster case resolution, fewer warrants, faster fine collection, and high customer satisfaction ratings.

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