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Abstract
The authors presented on this topic during the International ODR Forum 2019 in Williamsburg, Virginia. The goal of this presentation was to share practices and ideas that have worked well in the design phase of an Online Dispute Resolution (ODR) pilot project for the State Courts of Colorado.
International Journal of Online Dispute Resolution |
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Article | Making Project Decisions VisibleOnline Dispute Resolution Project Design, Structured Decision-Making and Visual Information Tools |
Keywords | visual facilitation, cognitive overload, decision-framing, online dispute resolution project planning |
Authors | Sharon Sturges en Susanne van der Meer |
DOI | 10.5553/IJODR/235250022019006002012 |
Author's information |