International Journal of Online Dispute Resolution


Can ChatGPT-like AI Function as ODR Fourth Party for Handling School-Related Disputes in China?

Keywords ChatGPT, ODR, fourth party, school-related dispute
Authors Fang Xuhui en Deng Yu
Author's information

Fang Xuhui
Fang Xuhui (JD), law professor of Nanchang University, associated researcher at Cyberjustice of University of Montreal, senior counsel of the ODR centre at E-Better Business in Shenzhen, mediator of International Commercial Mediation Center for Belt & Road Initiative in Beijing. Project: Humanities and Social Sciences Research Planning Project of Universities in Jiangxi Province (FX18105).

Deng Yu
Deng Yu, director of the Guidance Section of the Supreme People’s Court Judicial Reform Leading Group Office, Doctor of Law.
  • Abstract

      ChatGPT-like AI is a powerful large language model (LLM) for generating human-like text but cannot replace the third party of online dispute resolution (ODR). A Colombian judge used ChatGPT as an ‘assistant’ to help in making a court decision, proving that it cannot play the role of the independent third party. However, ChatGPT-like AI can work as the fourth party and is suitable for preventing and resolving school-related disputes in China. The tests of Open AI ChatGPT, ChatSonic and the Chinese version of ChatGPT prove ChatGPT-like AI has the potential to play the role of the fourth party. It is feasible to customize ChatGPT-like AI as the fourth party to handle school-related disputes in China, thereby exploring the new frontier of ODR. In a word, ChatGPT-like AI enhances the role of the fourth party.

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