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Abstract
ChatGPT-like AI is a powerful large language model (LLM) for generating human-like text but cannot replace the third party of online dispute resolution (ODR). A Colombian judge used ChatGPT as an ‘assistant’ to help in making a court decision, proving that it cannot play the role of the independent third party. However, ChatGPT-like AI can work as the fourth party and is suitable for preventing and resolving school-related disputes in China. The tests of Open AI ChatGPT, ChatSonic and the Chinese version of ChatGPT prove ChatGPT-like AI has the potential to play the role of the fourth party. It is feasible to customize ChatGPT-like AI as the fourth party to handle school-related disputes in China, thereby exploring the new frontier of ODR. In a word, ChatGPT-like AI enhances the role of the fourth party.
International Journal of Online Dispute Resolution |
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Article | Can ChatGPT-like AI Function as ODR Fourth Party for Handling School-Related Disputes in China? |
Keywords | ChatGPT, ODR, fourth party, school-related dispute |
Authors | Fang Xuhui en Deng Yu |
DOI | 10.5553/IJODR/235250022022009002008 |
Author's information |