This article describes the theory and practice of narrative mediation as a primary resource in the engagement and resolution of communal cultural violence by military and development advisors operating in under-governed conflict zone. The praxis adopts the narrative therapy practice of Michael White and the narrative mediation model of Winslade & Monk to create an approach to engage rural, tribal communities caught in cycles of violence as perpetrators, victims and bystanders. Because the praxis is employed cross-culturally in sociocentric communities, I have added elements of conflict story discovery and joint mediation therapy to the existing model of deconstruction, externalization and restorying – thus creating a reformulated model. The employment of this narrative therapy and mediation approach was done through my practical field application during 20 years of violent, intra-state conflict in Sudan, Niger, Iraq and Colombia. The implications of continuing narrative mediation as a primary resource would serve to advance the larger praxis of conflict resolution in cultural and ethnic violence.

Background: Attempts to practice standard (Western) mediation in a traditional ethnic community – Jewish Bukharians in Ramla, Israel – failed owing to the incompatibility of this mediation with the community’s customs and norms. Purpose: To develop a hybrid model for conflict resolution in this community and traditional communities in general, following an extensive inquiry that examined the cultural characteristics of the Bukharian community in Ramla and the preferences of its members with regard to intervention in conflicts within the group. Methodology: Mixed methods research, combining questionnaires, a focus group and three interviews. Findings: The findings provided an in-depth understanding of the Bukharian community in Ramla, its cultural characteristics and their preference when dealing with conflicts. Largely, from the sample I studied it can be suggested that the Bukharians accept power distances as something natural, that they can tolerate ambiguous situations and tend to avoid direct confrontation and expression of emotions. Most of the informants have a clear preference to turn to respected members of the community when they seek assistance in handling conflicts. These findings allowed the construction of the hybrid mediation model composed of six stages: Intake, Framework Formation, Opening Statements, Emergence of Interests, Options Generation and Agreement. This model calls for co-mediation of a traditional indigenous dignitary with a professional mediator who together conduct a tailor-made mediation. Practical implications: This unique model is most suitable for the Jewish Bukharians, but can also be used by other groups worldwide that share the same cultural characteristics of the Bukharian Jews.

As a field, mediation has excellent training and education and excellent service delivery. But it has no career path from the completion of education to a case flow practice. There is no apprenticeship process, there is no way to gain experience with significant cases, there is no structure for serious supervision, there is no way to establish a reputation for professional competence. The result is the loss of many talented, particularly young, mediators. One major cause is a failure to attract cases valued at more than small claims level and less than, say, $100,000. The field needs to focus on this gap in its professional process.

Love and Stulberg critically discuss policy, scholarly, and practice developments in four areas of program development in the area historically referenced as alternative dispute resolution (ADR): the range of process options; the impact of court procedures on ADR program development and practice; the nature of ADR scholarship and training; and the general public's receptiveness to or rejection of the normative principles that structure ADR collaborative processes. Their concluding remarks suggest that the promise of ADR, particularly of the mediation process, remains inspiring to many, even if its effective implementation remains uneven.