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    This article relies on the premise that to understand the significance of Open Access Repositories (OARs) it is necessary to know the context of the debate. Therefore, it is necessary to trace the historical development of the concept of copyright as a property right. The continued relevance of the rationales for copyright interests, both philosophical and pragmatic, will be assessed against the contemporary times of digital publishing. It follows then discussion about the rise of Open Access (OA) practice and its impact on conventional publishing methods. The present article argues about the proper equilibrium between self-interest and social good. In other words, there is a need to find a tool in order to balance individuals’ interests and common will. Therefore, there is examination of the concept of property that interrelates justice (Plato), private ownership (Aristotle), labour (Locke), growth of personality (Hegel) and a bundle of rights that constitute legal relations (Hohfeld). This examination sets the context for the argument.


Nikos Koutras
Postdoctoral Researcher, Faculty of Law, University of Antwerp.
Article

On being ‘good sad’ and other conundrums: mapping emotion in post sentencing restorative justice

Journal The International Journal of Restorative Justice, Issue 3 2019
Keywords Post-sentencing restorative justice, emotion, victim-offender conferencing, violent crime, victims
Authors Jasmine Bruce and Jane Bolitho
AbstractAuthor's information

    Advocates of restorative justice argue the process offers significant benefits for participants after crime including emotional restoration. Critics point to concerns including the potential for victims to be re-victimised and offenders to be verbally abused by victims. Whether or not restorative justice should be made more widely available in cases of severe violence remains controversial. Drawing from 40 in-depth interviews with victims and offenders, across 23 completed cases concerning post-sentencing matters for adults following severe crime, we map the sequence of emotion felt by victims and offenders at four points in time: before, during and after the conference (both immediately and five years later). The findings provide insight into what emotions are felt and how they are perceived across time. We discuss the role of emotion in cases of violent crime and offer a fresh perspective on what emotional restoration actually means within effective conference processes at the post-sentencing stage.


Jasmine Bruce
Jasmine Bruce is Adjunct Senior Lecturer at the School of Law, University of New South Wales, Sydney, Australia.

Jane Bolitho
Jane Bolitho is Senior Lecturer in Criminology at the School of Social Sciences, University of New South Wales, Sydney, Australia.
Article

Complying with display rules: the ‘managed heart’ in restorative justice

complementing ritual theories of emotional bonding

Journal The International Journal of Restorative Justice, Issue 3 2019
Keywords Emotional bonding, emotion management, display rules, offstage performance, re-storying
Authors Bas van Stokkom
AbstractAuthor's information

    In this theoretical study it is argued, first, that ritual theories – at least those which are dominant in restorative justice literature – place too much emphasis on the potential positive impacts of emotional bonding. The author discusses some critical issues with respect to emotional bonding and points out that mutual understanding is rather the result of narrative re-appraising and re-assessing. Secondly, to explain the rather low emotional temperature of many (youth) conferences, emphasis is placed on emotion management theory, thereby suggesting that participants’ reservations and discomfort are related to rather demanding display rules (enact a sincere and authentic role; enact cooperativeness; etc.). The author identifies reasons why (young) participants cannot get grips on these rules and resort to a resigned ‘offstage’ performance. It is argued that display rules form an integral part of a relatively compelling ‘emotional regime’, a specific set of affective behavioural norms which define the ‘manners’ during the meeting. In this regime there is considerable social pressure to conform to norms and standards how to express emotions, which contradicts the restorative justice rhetoric of voluntary and spontaneous dialogue.


Bas van Stokkom
Bas van Stokkom is criminologist and research fellow at the Faculty of Law, Radboud University Nijmegen, the Netherlands.
Article

Restorative justice, anger, and the transformative energy of forgiveness

Journal The International Journal of Restorative Justice, Issue 3 2019
Keywords Restorative justice, ritual, anger, apology, forgiveness
Authors Meredith Rossner
AbstractAuthor's information

    Restorative justice has long been positioned as a justice mechanism that prioritises emotion and its expression. It is also unique in its ritual elements, such as the ritualized expression of anger and the symbolic exchange of apology and forgiveness. This paper draws on insights from research and practice in restorative justice and recent developments in criminology/legal theory and the philosophy of justice to suggest some ways that the broader criminal justice landscape can incorporate elements of successful restorative justice rituals into its practice. I argue that the unique elements of restorative justice- its ability to harness anger into a deliberative ritual for victims and offenders, its focus on symbolic reparations, and its ability to engender a form of forward-looking forgiveness that promotes civility- can provide a framework for rethinking how criminal justice institutions operate.


Meredith Rossner
Meredith Rossner will from 2020 be a Professor of Criminology, Centre for Social Research and Methods, Australian National University, Canberra, Australia. In 2019 she was an Associate Professor of Criminology at the London School of Economics and a visitor at the Center for Law and Public Affairs, Princeton University.
Article

The shame of injustice: the ethics of victimology and what it means for restorative justice

Journal The International Journal of Restorative Justice, Issue 3 2019
Keywords Victimology, restorative justice, shame, Bernard Williams, Susan Brison
Authors Antony Pemberton
AbstractAuthor's information

    The role of shame in restorative justice has a long pedigree. Most often shame has been conceptualised in terms of the act of the offender. The focus of this paper is instead on the shame of the person experiencing wrongdoing: a victim who is neither guilty nor responsible for the experience. This has the advantage of making more clear that shame fundamentally concerns an experience of ‘who I am’ rather than ‘what I have done’, while the reaction to the experience of shame in victimization should involve attention to the identity-related questions that are posed by this experience. This way of viewing shame is connected to the distinction between countering injustice and doing justice, and offers a number of fresh insights into victimological phenomena in restorative justice and restorative justice more generally.


Antony Pemberton
Professor of Restorative Justice, Leuven Institute of Criminology, KU Leuven, Leuven, Belgium; Professor of Victimology, Tilburg Law School, Tilburg University, Tilburg, the Netherlands.
Article

Offenders’ understandings of forgiveness

Journal The International Journal of Restorative Justice, Issue 3 2019
Keywords Offenders, forgiveness, victim lens, offender lens
Authors Tamera Jenkins
AbstractAuthor's information

    Despite extensive research on victim perceptions of forgiveness comparatively little is known about the meaning offenders attach to forgiveness. Through in-depth interviews with 19 criminal offenders this study sought to lay foundational groundwork regarding offenders’ understandings of forgiveness. Offenders viewed forgiveness through both a ‘victim’ and ‘offender’ lens. From a victim perspective offenders described giving forgiveness as a response that enabled them to ‘let go’ or ‘get over’ personal harms. From an offender perspective receiving forgiveness was defined as being either conditional or unconditional. Conditional forgiveness was related to evidence of positive change in offenders that must occur prior to forgiveness while the essential characteristic of unconditional forgiveness was found to be love. A better understanding of the significance of forgiveness in the lives of criminal offenders has practical implications for clinicians, service providers, and criminal justice professionals involved in the treatment or custodial care of this population.


Tamera Jenkins
Tamera Jenkins, Ph.D., is an Adjunct Research Fellow at the School of Criminology and Criminal Justice of the Griffith University – Mount Gravatt Campus, Brisbane, Australia.
Article

APEC Online Dispute Resolution Framework

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords APEC, ODR, e-Commerce, small business, dispute resolution
Authors Michael J. Dennis
AbstractAuthor's information

    The Internet and communications technology are changing every aspect of our lives. Now ODR is set to revolutionize commercial dispute resolution across APEC with the adoption of a new ODR Collaborative Framework. In this article, we will look at the challenges APEC small businesses face today and how the APEC ODR Collaborative Framework provides a much-needed solution to improve justice and boost trade.


Michael J. Dennis
Private International Law Consulting, ODR Advisor to the APEC Economic Committee.
Article

Where Have All the Lawyers Gone?

The Empty Chair at the ODR Justice Table

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords legal profession ODR, system design, courts, legal practice
Authors Noam Ebner and Elayne E. Greenberg
AbstractAuthor's information

    We are currently witnessing a revolution in access to justice and a parallel revolution in justice delivery, design and experience. As dispute resolution design scholars tell us, the implementation of any new dispute intervention plan in a system should involve all of its stakeholders from the beginning. In our justice system there are three primary stakeholders, who have been traditionally involved in processes of innovation and change: the courts, the parties and the lawyers. Courts and parties have been involved in the development of online dispute resolution (ODR). However, one significant justice stakeholder, the legal profession, has been relatively absent from the table thus far – whether by lack of awareness, by lack of will or innovative spirit or by lack of invitation: lawyers.


Noam Ebner
Noam Ebner is Professor of Negotiation and Conflict Resolution, Creighton University.

Elayne E. Greenberg
Elayne E. Greenberg is Assistant Dean for Dispute Resolution Programs, Professor of Legal Practice and Director of Hugh H. Carey Center for Dispute Resolution.
Article

What Does It Take to Bring Justice Online?

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords ODR, access to justice, courts, online justice, remedy for small disputes
Authors Mirèze Philippe
AbstractAuthor's information

    Technology has revolutionized the world in the last century, although computation devices have existed for millennia and punched-card data processing for two centuries. After 70 years of progress in technology and telecommunications with all the knowledgeable computer specialists and the sophistication of online services, it is high time public and private justice offered fair access to a fundamental human right: justice online. The role of technology in dispute resolution is high on the agenda, and the topic is increasingly at the centre of discussions. In a world that is rapidly developing, it is surprising to observe that online dispute resolution (ODR) is lagging behind.


Mirèze Philippe
Special Counsel at the Secretariat of ICC International Court of Arbitration. She is co-founder of ArbitralWomen and Board member. She is also member of the Equal Representation in Arbitration Steering Committee, ICCA Diversity Task Force, Arbitrator Intelligence’s Board of Advisors, Council of the American Bar Association Section of Dispute Resolution, Paris Place d’Arbitrage, Association Arbitri’s Advisory Board, International Journal of Online Dispute Resolution’s Editorial Board, fellow of National Centre for Technology and Dispute Resolution (NCTDR), and Board member of International Council for Online Dispute Resolution’s (ICODR).
Article

ODR Best Practices for Court-Connected Programmes from Our Experiences with Court-Based ODR Design Processes

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords ODR best practices, court-connected programs, court-based ODR design processes
Authors Michelle Acosta, Heather Kulp, Stacey Marz e.a.
AbstractAuthor's information

    As a judicial officer and court administrators tasked with creating and implementing online dispute resolution (ODR), we have found it both challenging and rewarding to operate at the nascent stage of this brave new world for courts. There is no standard set of best practices clearly tailored for this unique task. Instead, we draw on the wisdom of similarly situated programmes and standards to guide us. Specifically, we have consulted the National Standards for Court-Connected Mediation Programs, Resolution Systems Institute’s Guide to Program Success and the National Center for State Courts’ many articles on ODR. From these resources, and our own experiences, we recommend that court administrators charged with designing ODR systems consider several questions.


Michelle Acosta
Michelle Acosta is Special Assistant to the Administrative Director of the Courts – Chief Innovations Officer, State of Hawaii Judiciary.

Heather Kulp
Heather Kulp is Alternative Dispute Resolution Coordinator, New Hampshire Judicial Branch.

Stacey Marz
Stacey Marz is Administrative Director, Alaska Court System.

Judge Charles Ruckel
Judge Charles Ruckel, Collin County Justice Court, Plano, Texas.
Article

Beyond the Singapore Convention

The Importance of Creating a ‘Code of Disclosure’ to Make International Commercial Mediation Mainstream

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords Singapore Convention, mediation, expectations, enforcement, commerce, international
Authors Ana Maria Maia Goncalves, François Bogacz and Daniel Rainey
AbstractAuthor's information

    On 6 August 2019, the Singapore Convention on Mediation was announced. The Convention parallels the New York Convention for arbitration by moving to legitimize mediation as a dispute resolution method for international commercial transactions. The Convention tries, in particular, to address the enforceability of mediation settlements by referring to the application of mediation ‘standards’ in Article 5 (e). Mediation standards have been a controversial topic in professional circles since the rise of mediation as an alternative dispute resolution process, because of the extreme diversity of mediation approaches across the world. We argue that all stakeholders in the mediation ecosystem should focus on creating a ‘Code of Disclosure’ as a complement to the Singapore Convention, that such a ‘Code of Disclosure’ may be the first step towards a future ‘Uniform Code of Conduct’, and that a code of disclosure will bring certainty to parties about the international commercial mediation process, which is a key prerequisite for its true adoption.


Ana Maria Maia Goncalves
Ana Maria Maia Goncalves is Founder and President, ICFML (Instituto de Certificação de Mediadores Lusófonos).

François Bogacz
Francois Bogacz, Swiss Centre for Affective Sciences, University of Geneva, Computer Vision and Multimedia Laboratory, University of Geneva, Battelle Campus and Melbourne Business School.

Daniel Rainey
Daniel Rainey, National Center for Technology and Dispute Resolution, The International Council for Online Dispute Resolution and InternetBar.Org.
Article

The EU Approach to Consumer ODR

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords consumer alternative/online dispute resolution, European Union, ODR Regulation 524/2013, ADR Directive 2013/11, ODR platform
Authors Emma van Gelder
AbstractAuthor's information

    The EU internal market has undergone several developments in the past decades. One of the main developments is the inclusion of a digital dimension. One of the fields in which these developments are very evident is the consumer market. A further development of e-commerce is however hindered because there are no suitable redress mechanisms for consumers involved in low-value, high volume claims typically arising from e-commerce transactions. In response to the ills of existing redress mechanisms, an emerging trend of consumer alternative dispute resolution (ADR) and consumer online dispute resolution (ODR) schemes has been identified throughout the Member States (MS) aimed to offer consumers a swift, cheap and simple procedure through which they can enforce their rightsThis paper outlines the EU approach to Consumer ADR/ODR, gives some observations of the functioning of the legislation in practice and concludes with some thoughts for the future.


Emma van Gelder
PhD Candidate Erasmus University, Rotterdam.
Article

Access to Justice and the Role of ODR Inside and Outside Brazilian Courts

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords online dispute resolution, access to justice, efficiency, technology
Authors Marco Rodrigues
AbstractAuthor's information

    Getting cases decided in court within a reasonable time is a problem in many countries and in some cases can present a veritable crisis of justice. An alternative that is commonly used in judicial proceedings (at least in many civil law countries) is to hold a preliminary hearing in order to encourage a settlement. This article aims to analyse online dispute resolution as an efficient alternative to resolve the crisis of justice in Brazil.


Marco Rodrigues
Professor of Civil Procedure, Rio de Janeiro University.
Article

ODR as a Public Service

The Access to Justice-Driven Canadian Experience

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords ODR, access to justice, courts, legal process, sense of fairness
Authors Nicolas Vermeys and Jean-François Roberge
AbstractAuthor's information

    Canadian courts and tribunals are successfully incorporating online dispute resolution (ODR) mechanisms into their processes in order to offer user-centric dispute resolution systems aimed at increasing access to justice. Although they use different approaches, three such examples, British Columbia’s Civil Resolution Tribunal, Ontario’s Condominium Authority Tribunal, and Quebec’s PARLe-OPC platform, have all demonstrated how public ODR can increase litigants’ sense of justice while respecting basic legal tenets. This article serves as a short introduction to this user-centric Canadian approach.


Nicolas Vermeys
Nicolas Vermeys is the Associate Dean of Programs at the Université de Montréal’s Faculty of law, the Associate director of the Cyberjustice Laboratory, and a Researcher at the Centre de recherche en droit public (CRDP).

Jean-François Roberge
Jean-François Roberge is a Professor and the Director of the Dispute Prevention and Resolution programmes at the Université de Sherbrooke Faculty of law.
Article

Assessing the Essentials of Litigant Experience in Court ODR Systems

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords courts, ODR, assessment, effectiveness, access to justice
Authors Jennifer Shack
AbstractAuthor's information

    As ODR rolls out in courts across the United States, we need to learn more about how litigants experience it. This is particularly true about their experience of access to justice, which is a primary motivator for courts to adopt ODR. This article discusses plans for an evaluation Resolution Systems Institute and the University of California, Davis, will be conducting of ODR programmes in Hawaii and Texas for small claims cases.


Jennifer Shack
Director of Research, Resolution Systems Institute.
Article

Online Collaboration Algorithms for Small Claims

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords online collaboration algorithms, small claims
Authors Ernest Thiessen and Peter Holt
AbstractAuthor's information

    This article was adapted from a presentation at the ODR Forum 2019 in Williamsburg.


Ernest Thiessen
President of iCan Systems Inc. (creators of Smartsettle).

Peter Holt
Chief Product Development Officer at iCan Systems Inc. (creators of Smartsettle).
Article

Supporting Self-Represented Litigants and Access to Justice

How Does ODR Fit In?

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords ODR, self-represented litigants, access to justice, legal services
Authors John M. Greacen
AbstractAuthor's information

    In 2015 the Conference of Chief Justices and the Conference of State Court Administrators (CCJ/COSCA), representing the leadership of the state court systems of the United States, adopted the following goal for access to justice for civil legal issues.

    […] the Conference of Chief Justices and the Conference of State Court Administrators support the aspirational goal of 100 percent access to effective assistance for essential civil legal needs.

    How far are we from attaining that goal today?


John M. Greacen
Principal, Greacen Associates. The author acknowledges the contribution from two esteemed colleagues, Katherine Alteneder, Executive Director of the Self Represented Litigation Network and Bonnie Hough, Principal Managing Attorney, Center for Families, Children & the Courts, Judicial Council of California.
Article

Readiness for Family and Online Dispute Resolution

Journal International Journal of Online Dispute Resolution, Issue 2 2019
Keywords online dispute resolution, family dispute resolution, domestic violence, ripeness and readiness, divorce
Authors Nussen Ainsworth, Lisa Zeleznikow and John Zeleznikow
AbstractAuthor's information

    The International Conflict Resolution Community has developed considerable theory and many case studies about ripeness and readiness for mediation. Readiness involves a readiness of the disputant to resolve the conflict, while ripeness indicates the time is appropriate to attempt a resolution. There is a sparse amount of theory about these issues in commercial and family dispute resolution (FDR). We discuss the practice of readiness for mediation, FDR and online dispute resolution and develop practices about when to mediate such disputes – especially when domestic violence has occurred.


Nussen Ainsworth
Nussen Ainsworth, Victoria University, Melbourne, Australia – nussen.ainsworth@vu.edu.au.

Lisa Zeleznikow
Lisa Zeleznikow, Jewish Mediation Centre, Melbourne, Australia – lisa@jmc.org.au.

John Zeleznikow
John Zeleznikow, Victoria University, Melbourne, Australia – john.zeleznikow@vu.edu.au.
Article

Access_open Mercosur: Limits of Regional Integration

Journal Erasmus Law Review, Issue 3 2019
Keywords Mercosur, European Union, regionalism, integration, international organisation
Authors Ricardo Caichiolo
AbstractAuthor's information

    This study is focused on the evaluation of successes and failures of the Common Market of the South (Mercosur). This analysis of Mercosur’s integration seeks to identify the reasons why the bloc has stagnated in an incomplete customs union condition, although it was originally created to achieve a common market status. To understand the evolution of Mercosur, the study offers some thoughts about the role of the European Union (EU) as a model for regional integration. Although an EU-style integration has served as a model, it does not necessarily set the standards by which integration can be measured as we analyse other integration efforts. However, the case of Mercosur is emblematic: during its initial years, Mercosur specifically received EU technical assistance to promote integration according to EU-style integration. Its main original goal was to become a common market, but so far, almost thirty years after its creation, it remains an imperfect customs union.
    The article demonstrates the extent to which almost thirty years of integration in South America could be considered a failure, which would be one more in a list of previous attempts of integration in Latin America, since the 1960s. Whether it is a failure or not, it is impossible to envisage EU-style economic and political integration in South America in the foreseeable future. So far, member states, including Brazil, which could supposedly become the engine of economic and political integration in South America, have remained sceptical about the possibility of integrating further politically and economically. As member states suffer political and economic turmoil, they have concentrated on domestic recovery before being able to dedicate sufficient time and energy to being at the forefront of integration.


Ricardo Caichiolo
Ricardo Caichiolo, PhD (Université catholique de Louvain, Belgium) is legal and legislative adviser to the Brazilian Senate and professor and coordinator of the post graduate programs on Public Policy, Government Relations and Law at Ibmec (Instituto Brasileiro de Mercado de Capitais, Brazil).
Article

The Rights of the Victim in Hungarian Criminal Proceedings

Journal Hungarian Yearbook of International Law and European Law, Issue 1 2019
Keywords rights of victims, code of criminal procedure in Hungary, victims in criminal procedure, Directive 2012/29/EU, rights of vulnerable persons
Authors Anna Kiss
AbstractAuthor's information

    In the course of the development of criminal law victims lost their former leading role in the procedure and were pushed to the periphery of justice. Legal experts have come to realize that this tendency is tremendously unfair to the victim. European documents on the legal position of the victims increasingly called the attention of the legislature to the need of bringing about changes. In Hungary, the relevant new law was passed in June 2017. The Code came into effect in July 2018 and confirmed the victim’s procedural position. Since July, there are three groups of victims’ rights in Hungarian Criminal Proceedings: provision of information and support; participation in criminal proceedings; protection of victims and recognition of victims in need of special protection. In addition to describing the rights, the study also draws attention to the fact in light of the principle that all rights are worth upholding it is not enough to regulate the rights of victims. The study also warns that although the rights of victims are important, we should not forget the guarantees concerning suspects’ rights, which must also be ensured.


Anna Kiss
Senior research fellow, National Institute of Criminology, Budapest.
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