Search result: 6 articles

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Year 2017 x

Stewart McCulloch
Stewart McCulloch is Managing director of NuvaLaw UK Limited.
Conference Paper

Artificial Intelligence and Online Dispute Resolution Systems Design

Lack of/Access to Justice Magnified

Journal International Journal of Online Dispute Resolution, Issue 2 2017
Keywords ODR, ethics, alternative dispute resolution, technology, dispute system design, artificial intelligence
Authors Leah Wing
AbstractAuthor's information

    Recent scholarship and innovative applications of technology to dispute resolution highlight the promise of increasing access to justice via online dispute resolution (ODR) practices. Yet, technology can also magnify the risk of procedural and substantive injustice when artificial intelligence amplifies power imbalances, compounds inaccuracies and biases and reduces transparency in decision making. These risks raise important ethical questions for ODR systems design. Under what conditions should algorithms decide outcomes? Are software developers serving as gatekeepers to access to justice? Given competing interests among stakeholders, whose priorities should impact the incorporation of technology into courts and other methods of dispute resolution? Multidisciplinary collaboration and stakeholder engagement can contribute to the creation of ethical principles for ODR systems design and transparent monitoring and accountability mechanisms. Attention to their development is needed as technology becomes more heavily integrated into our legal system and forms of alternative dispute resolution.


Leah Wing
Leah Wing is Co-Director, National Center for Technology and Dispute Resolution, and Senior Lecturer II, Legal Studies Program, Department of Political Science, University of Massachusetts, Amherst (USA).

Tina van der Linden
Professor Tina van der Linden is Lecturer in Law, Ethics, and Technology for the Vrije Universiteit Amsterdam.
Conference Paper

Blockchain in Arbitration Development

Multi-Signature Wallet Showcase

Journal International Journal of Online Dispute Resolution, Issue 2 2017
Authors Alexander Gurkov
Author's information

Alexander Gurkov
Alexander Gurkov is Post-doctoral researcher at the University of Helsinki, attorney, Saint-Petersburg Bar Association and affiliated researcher of the Legal Tech Lab, Helsinki.

FANG Xuhui
FANG Xuhui is Law Professor of Nanchang University, associated researcher at Cyberjustice of University of Montreal, Senior Counsel of E-Better Business in Shenzhen, mediator of International Commercial Mediation Center for Belt & Road Initiative in Beijing and special mediator at Futian District Court of Shenzhen People’s Court.

Daniel Rainey
Daniel Rainey is a principal in Holistic Solutions, Inc., and a member of the Board of Directors for The IntenetBar.Org. He served as the co-host of the Liverpool conference.
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