International Journal of Online Dispute Resolution


Conference Closing Remarks

Keywords Online dispute resolution, ODR, technology, dispute system design
Authors Leah Wing
Author's information

Leah Wing
Leah Wing, Director, National Center for Technology and Dispute Resolution; Co-Founder and President of the Board, International Council for Online Dispute Resolution; and Senior Lecturer II, Legal Studies Program, Department of Political Science, University of Massachusetts Amherst (USA).
  • Abstract

      Closing remarks at the 21st annual Online Dispute Resolution Forum highlighted key themes raised during the conference. Interestingly, they reflected both the push for integrating technology into dispute resolution systems and institutions and the push to resist such integration, urging instead system and institutional transformation. Creative and successful examples in each approach reflected attention to equality and access to justice.

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